Shipping policy
Thank you for shopping with ALEXIS TELFORD Store. This Shipping Policy provides information regarding order processing, shipping, delivery, and tracking.
Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Orders placed during weekends or public holidays will generally begin processing on the next business day.
Processing times may occasionally be longer during periods of unusually high order volume.
Shipping Destinations
We currently ship to eligible addresses within the United States.
The availability of shipping to a particular destination will be confirmed during checkout.
Estimated Delivery
After processing and shipment, standard delivery generally takes approximately:
5–10 business days
Delivery times are estimates and may be affected by carrier operations, weather conditions, public holidays, seasonal demand, or other circumstances outside our reasonable control.
Shipping Costs
Applicable shipping charges will be displayed during checkout before the customer completes payment.
If free shipping or another shipping promotion is available, the applicable terms will be displayed through our store or during checkout.
Tracking Your Order
When tracking is available, shipping confirmation and tracking information will be provided after an order has been dispatched.
Carrier tracking systems may require additional time to display the first tracking update.
Shipping Address
Customers are responsible for providing complete and accurate delivery information.
If you discover an error in your shipping information, contact us as soon as possible at:
We cannot guarantee that an address can be modified after an order has been processed or shipped.
Delayed Shipments
If your order appears significantly delayed or tracking has not updated for an extended period, please contact us.
We will review the available shipping information and assist with the appropriate next steps.
Lost or Damaged Packages
If an order arrives damaged, please contact us promptly with your order number and photographs of the product and packaging when applicable.
If tracking indicates a possible lost shipment, please contact us so that we can review the situation.
Contact Us
For shipping and delivery questions:
ALEXIS TELFORD Store
Email: badroudinemzeboina@gmail.com